1. Information We Collect

To provide and enhance our services, we collect the following types of data:

1.1. User-Provided Data

• Personal Information: Name, email address, contact details, and other identification data when signing up or using our services.
• Tournament Data: Team details, auction bids, and player selections submitted for participation.
• Support Requests: Information shared when contacting customer support.
• Payment Information: Details used for billing, payment processing, and resolving financial transactions securely.

1.2. Automatically Collected Data

We collect the following data automatically when you use the platform:

For Website Users:

• Technical details, including your browser type, IP address, device type, and operating system.
• Usage data, such as pages visited, time spent on the platform, and referring/exit URLs.
• Cookies and tracking technology to analyze user behavior and enhance user experience.

For Mobile App Users:

• Device-specific data, including mobile operating system, device identifiers, and app version.
• Usage analytics, such as session duration, interactions, and crash reports.
• Permissions-based data, such as access to storage, location, or notifications, when explicitly granted.

2. How We Use Your Data

2.1. Tournament Management

Facilitate auctions, including managing bids, team formation, and player selections. Display and organize auction data to ensure seamless participation.

2.2. Assisting Data Updates

Create or update auction-related data upon user request to provide support and resolve difficulties.

2.3. Customer Support

Send notifications, address technical issues, and assist with platform-related queries.

2.4. Payments and Transactions

Process payments securely and address refund-related concerns when applicable.

2.5. Performance Analytics

Analyze user activity and behavior to identify areas for platform improvement. Monitor technical performance and troubleshoot system errors.

3. User Data Accessibility and Responsibility

3.1. Data Accessibility

We have access to user-provided data, including personal and auction-related details, to facilitate platform functionality. This data is stored securely but is not encrypted on our end, allowing us to assist with updates or auction management as requested.

3.2. User Responsibility

Users must ensure the accuracy and legality of submitted information. We do not verify or validate user-provided data beyond its intended use within the platform. Legal issues arising from user-submitted data are the sole responsibility of the user who provided it.

4. Data Sharing and Confidentiality

4.1. Exclusive Use of Data

We do not sell, rent, or share your personal data with third parties for marketing or other commercial purposes. Data is used solely to operate and improve WallE Arena.

4.2. Limited Sharing

Your data is shared only in the following cases:

• Service Providers: Trusted third parties may access data for essential services, such as payment processing or technical support.
• Legal Compliance: Data may be disclosed to legal authorities if required by law or to protect our legal rights.

5. Data Security

We implement reasonable measures to protect your data from unauthorized access, alteration, or loss. However, your data is not encrypted on our end, and while we strive for robust security, no system is completely secure. Users are encouraged to take precautions when sharing sensitive data.

6. Permissions for Mobile App Users

When using the WallE Arena mobile app, we may request specific permissions to enhance functionality:

• Storage Access: To upload or save auction-related files.
• Device Information: To troubleshoot crashes and improve app stability.
• Notifications: For important auction updates or reminders.

Note: Users can manage permissions in their device settings. Declining permissions may limit certain features.

7. Cookies and Tracking Technologies

For Website Users

We use cookies and similar technologies to enhance your experience and monitor platform performance. Cookies help analyze user behavior but do not store sensitive personal data. You can manage cookie preferences via your browser settings.

For Mobile App Users

We use analytics and crash reporting tools to monitor app usage and resolve issues, but these do not rely on browser-based cookies.

8. Universal Privacy Policy

This Privacy Policy applies to all users of WallE Arena, whether accessing the service via the website or mobile app. We do not offer separate policies for specific age groups or demographics. By using our platform, you agree to the terms outlined here.

9. Your Rights

You have the following rights regarding your data:

• Access and Update: Request access to or corrections for inaccurate or outdated information.
• Data Deletion: Request deletion of your account and associated data.
• Withdraw Consent: Revoke consent for data processing at any time without affecting prior lawful processing.

To exercise these rights, contact us.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or platform enhancements. The updated policy will be published on this page, and the "Effective Date" will be revised accordingly.